Support the Customer Success team with a focus on personal guidance and consulting of existing customers to ensure successful and sustainable use of our software solutions

Gain hands-on experience in Support to develop a deep understanding of customer needs and operational processes

Insights into Consulting, especially in software implementations and in analyzing, structuring, and optimizing business processes

Assist in the digitalization and further development of processes in property management

Participate in customer communication, coordination, reviews, and documentation

Take ownership of tasks and sub-projects with increasing responsibility

Completed degree in Business Administration, Business Psychology, Economics, Engineering, Real Estate, or a comparable field

Initial experience in project management, e.g., through studies, internships, or working student roles

Confident use of MS Office, particularly Excel and PowerPoint

Strong process affinity and interest in digital solutions and system landscapes

Independent and structured working style with a hands-on mentality

Good understanding of people, requirements, and complex interrelations

Strong communication skills with a professional and confident appearance

Motivation to proactively shape and continuously improve topics

Very good German and English skills, both written and spoken

30 days of vacation plus additional days off on December 24 and 31

Flexible working hours and mobile working for your work-life balance

Secure position in a growing IT segment

Individual training opportunities and career development prospects

JobRad – for a healthy and sustainable way to commute